About Nourish
Nourish is on a mission to improve people’s health by making it easy to eat well. More than half of Americans have a chronic condition related to what they eat, and poor nutrition is the number one driver of preventable death.
Nourish is addressing this healthcare crisis by helping people eat better. We connect chronic disease patients with a Registered Dietitian via telehealth and get it covered by their health insurance.
We launched two years ago and already have hundreds of dietitians and tens of thousands of patients on the platform. Our patients span a wide range of nutrition-related conditions including diabetes, eating disorders, kidney disease, GI conditions, cancer, obesity / weight management, cardiovascular disease, and more. We are live in all 50 states.
We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised over $9M from top-tier VCs including Thrive Capital, Y Combinator, Susa Ventures, Operator Partners, and Box Group. Our angel investors include world-class healthcare founders from Rightway Health, Headway, Spring Health, Alto Pharmacy, and more.
Learn more about us in TechCrunch here.
About the Role
As a critical member of our BizOps team, you’ll lead a variety of projects across the business that help ensure Nourish patients get the care they need. This means working cross-functionally with a variety of stakeholders (including our clients, the insurance companies, our dietitians, and the rest of the Nourish team), and taking new initiatives from zero to one. You’ll get the opportunity to help optimize and scale our customer experience and revenue operations functions, while also plugging in on a variety of mission-critical workstreams spanning the company.
This role is full-time and NYC candidates are strongly preferred (but not mandatory). Nourish has an NYC office in the heart of Silicon Alley.
Key Responsibilities
- Independently lead high-priority BizOps projects from start-to-finish spanning customer experience, revenue operations, data analysis, etc.
- Work cross-functionally with our growth, product/design/eng, and clinical operations teams to implement new initiatives & manage change
- Perform ongoing or ad-hoc data analysis to support decision-making
- Help determine key priorities for the organization each quarter & month
- Identify necessary hires for the BizOps org and help lead hiring efforts
You will love this role if:
- You’re passionate about Nourish’s mission. You’re ****interested in nutrition and are eager to be part of solving America’s healthcare crisis.
- You are a critical thinker/problem solver and comfortable with ambiguity. You are exhilarated by solving new, tough problems and aren’t afraid to come up with creative solutions. You’re able to take an ambiguous problem statement/question and come up with a structured way to solve it, even when it hasn’t been done before.
- You thrive in a fast-paced start-up environment. You are energized by a rapidly improving (and thus changing) environment. You are able to move quickly to action and work smarter to get things done efficiently.
- You are detail-oriented and organized. When launching a new project or implementing a new initiative, you consider all impacted people / processes / technology and plan accordingly. You’re able to work with multiple stakeholders across the org and stay organized throughout.
- You don’t like to settle for ‘good enough’. You proactively identify areas for improvement across the organization and bring up suggestions for change. Your work is high quality.
- You love (and excel at) data analysis. A great BizOps org uses data to guide decisions, and here at Nourish, we love data! You are capable of producing high-quality data analysis (including high-level data structuring/approach and the actual execution). You can clearly synthesize results and propose next steps.